Delivery Policy

Delivery Charges

Any delivery costs will be highlighted at the checkout. If no delivery fee is applied at the checkout please assume we will ship that item out at no extra cost to the customer.

Courier

At the moment all items will be delivered via Royal Mail. We are currently only able to ship to the United Kingdom.

Order processing times

COVID-19 – Please allow up to 2 working days for us to process your order.

Delivery times

COVID-19 – In addition to the processing times, please allow up to 10 working days for delivery. If your order has not arrived past the processing and delivery times please use our contact form.

Returns & Cancellations

Please view our returns & cancellations policy here

Any other questions

If you have any further questions please use our contact form or email orders@urbanvillagepubs-shop.com